About Black Diamond

We’re not just claims experts. We’re advocates.

Black Diamond was built by people who spent years inside insurance carriers. Today that experience works for the homeowners, contractors and attorneys waiting on a claim.

01 · The story

Former carrier adjusters. Now on your side.

Black Diamond began as Black Diamond Services, a small team of claims professionals who had spent years inside major insurance carriers like Citizens, Universal, Nationwide and State Farm. They knew first-hand how claims are evaluated, negotiated and, too often, underpaid.

In 2024 the company became Black Diamond Claims Solutions, and that carrier-side knowledge was put to work for the other side of the table: temporary housing for displaced homeowners, invoice purchasing for restoration contractors, and expert ALE reports and testimony for the law firms that represent policyholders.

Our team includes seasoned ALE specialists, complex claims experts and litigation consultants, each with years of hands-on experience managing property claims from every angle. From coverage disputes to expert reports to complex litigation, we use those backgrounds to maximize recoveries and strengthen every case we touch.

  • 15,000+cases handled, collectively, by the people on this page
  • Hundredsof depositions, so we know how a claim reads in litigation
  • 125+years of combined experience working inside insurance carriers
  • 3services under one roof: housing, invoice purchasing, litigation support

A diamond in the rough An evolution of our brand

The name changed, the diamond stayed. Our inbox still answers to blackdiamondservices.com, a small reminder of where we started.

  1. Black Diamond Services wordmark inside a diamond outline

    2023

    Black Diamond Services. The original diamond, cut around the name.

  2. Black Diamond Claims Solutions logo, 2024

    2024

    Black Diamond Claims Solutions. The diamond moves inside a rounded square and the new name takes its place below.

  3. Black Diamond Claims Solutions logo, 2025

    2025

    The current mark. A refined cut of the 2024 identity, used across the site.

I’m very satisfied with the Insurance Claims Solutions that BD provides us. Their reports are flawless and bring extra value to our cases.

Giovanni Sanchez · Superior Claims
The Black Diamond Claims Solutions team in the Sunrise office

02 · The team

The people behind the claim.

Many of us once worked inside the carriers. All of us now work for the people waiting on a claim.

Leadership

  • Salt Weekley

    Salt Weekley

    CEO

  • Keston Robinson

    Keston Robinson

    Co-CEO

  • Sadeya Ali

    Sadeya Ali

    COO

  • Melanie Sierra

    Melanie Sierra

    Managing Director

Operations, legal & claims

  • Hana Maharaj

    Hana Maharaj

    Chief Executive Assistant

  • Eliana Barker

    Eliana Barker

    Executive Assistant II

  • Ivan Bendana

    Ivan Bendana

    Marketing Director

  • Michael Pabon

    Michael Pabon

    Investor Relations

  • Yolyvee Rivera

    Yolyvee Rivera

    General Counsel

  • Brianna Valeron

    Brianna Valeron

    Legal Assistant

  • Mimi Alvarado

    Mimi Alvarado

    Client & Claims Coordinator

  • Victor Bonive

    Victor Bonive

    IT & Cyber Security Specialist

  • Steven Marty

    Steven Marty

    Business Development & ALE Expert

  • Jared Friedman

    Jared Friedman

    Complex Claims Specialist

  • Sunil Jagessar

    Sunil Jagessar

    Complex Claims Specialist

  • Nick Jean

    Nick Jean

    Complex Claims Specialist

  • Melissa Bass

    Melissa Bass

    Claims Specialist

  • Dale Beckton

    Dale Beckton

    Accounts Receivable Specialist

  • Kelda Rolle

    Kelda Rolle

    Accounts Receivable Specialist

Want to talk to one of us?

Call us Monday to Friday, 9AM to 5PM, or send a message and we’ll point you to the right person. One call is enough to find out whether Black Diamond can help.